Use This Template - Free
No student signup · 9 questions · Works on any platform
Online Learning TemplateFree

Free Online Course
Feedback Survey
Template

9 questions covering content quality, instructor style, lesson pacing, learning outcomes, platform experience, and whether students would recommend the course. Built for course creators, not institutions.

Use This Template

No student signup · Free forever · Ready in 60 seconds

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Built for course creators, EdTech platforms, and L&D teams

Course Complete
How was the course? We'd love your feedback.
9 questions · Under 3 minutes · Helps us improve
1 of 9
Live demo
✓ Works on any platform
✓ No student login needed
✓ Trigger at course completion
✓ 100 responses free
✓ Compare across course iterations
Template Questions

All 9 Survey Questions

Nine questions covering the full online learning experience from first impressions to post-completion outcomes. Question 6, whether students actually met their stated learning objectives, is the metric that matters most for course quality and refund rates. High content satisfaction scores with a low learning objective score almost always points to a gap between what the sales page promises and what the course delivers.

01Overall, how satisfied are you with this course?Scale 1–5
02How would you rate the quality, depth, and accuracy of the course content?Scale 1–5
03How engaging and effective was the instructor's teaching style?Scale 1–5
04How well was the course paced and structured across lessons and modules?Scale 1–5
05How smooth was your experience with the course platform and technical delivery?Scale 1–5
06How well did the course help you achieve the learning objectives or outcomes it promised?Scale 1–5
07How well did this course represent value for the price you paid?Scale 1–5
08How likely are you to recommend this course to someone with similar learning goals? (0–10)NPS Scale
09What is the one thing that would have made this course more valuable to you?Open Text
Works On Any Platform

Any Course Format or Delivery Method

Udemy
Teachable
Kajabi
Thinkific
Podia
Circle
Corporate LMS
Any format

All 9 questions are editable. For cohort-based courses, add a question about community and peer learning quality. For corporate L&D, replace the value-for-money question with one about relevance to current job responsibilities. Both are quick edits in the builder.

How It Works

From Course Completion to Student Insight

1
Set up the template
9 questions pre-loaded. Add your course name and customise any questions. Under two minutes.
2
Trigger at completion
Include the survey link in your course completion email or show it as the final page of the course. Send within 24 hours of completion for best response rates.
3
Improve every iteration
Compare Q6 (learning objectives) with Q8 (NPS) across iterations. The gap between them tells you whether students enjoyed the course but didn't get results.
Sample Results

What Your Dashboard Shows

After 143 course completions for a Python for beginners course, the pacing gap against content quality scores revealed that intermediate students were bored while beginners felt rushed. Splitting into two separate tracks improved NPS from +28 to +61 in the next cohort:

Course Feedback · 143 completionsPython for Beginners · 2025
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Overall satisfaction
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Student NPS
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Learning objectives met
Content quality4.5 / 5
Instructor style4.4 / 5
Learning objectives3.8 / 5
Pacing and structure3.4 / 5
🔒
Track NPS and learning outcomes across course versions
Compare satisfaction and learning objective scores across cohorts, pricing tiers, and course updates.
Unlock with Pro - $19/month
FAQ

Frequently Asked Questions

Is this online course feedback survey template free?
Yes. Free forever with no student signup required. Up to 100 responses free. Pro ($19/month) allows 10,000 responses and comparison across course iterations.
When should I send the survey to students?
At course completion, ideally within 24 to 48 hours of finishing the final lesson. For long courses, a mid-course pulse check at the halfway point catches issues before students drop out.
How is this different from a standard course evaluation?
A standard course evaluation is designed for institutional teaching in a classroom setting. This template is built specifically for online and self-paced courses: it includes a dedicated question on platform and technical experience, separates learning objective achievement from general content quality, and is mobile-first for students who completed the course on their phone.
Can I use this for corporate e-learning and LMS courses?
Yes. The template works for Udemy, Teachable, Kajabi, Thinkific, and corporate LMS platforms. Adjust the platform question to reference your specific LMS, and replace the value question with relevance to job responsibilities for corporate learning contexts.
What's the most important question to watch?
Question 6: whether students achieved the learning objectives the course promised. High content scores paired with a low objectives score is the most common driver of refund requests and negative reviews. It means students enjoyed the content but didn't get the outcome they paid for, which is a sales copy or course structure issue, not a quality issue.

Find out if your course is delivering what it promises

9 questions. No student signup. Works on any platform.

Use This Template - Free

No signup · Free up to 100 responses · Pro from $19/month