Use This Template - Free
No member signup · 9 questions · Renewal signal included
Workspace Survey TemplateFree

Free Coworking Space
Member Survey
Template

9 questions covering workspace quality, internet reliability, community and networking value, events, staff, amenities, and membership renewal intent. Know which members are quietly considering leaving before they give notice.

Use This Template

No member signup · Free forever · Ready in 60 seconds

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Built for space managers, community managers, and coworking operators

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Member Satisfaction Survey
9 questions · Anonymous · Your feedback shapes the space
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Live demo
✓ No member login needed
✓ Renewal intent signal included
✓ Run quarterly or before renewals
✓ 100 responses free
✓ Live results dashboard
Template Questions

All 9 Survey Questions

Nine questions covering every dimension of the coworking member experience that determines renewal and referral. Question 7, renewal intent, is the most important metric for predicting churn. Members who score this 3 or below, especially when paired with a low community score, are there purely for the desk. That makes them highly price-sensitive and at risk of leaving for any cheaper competitor.

Question 2, internet and infrastructure reliability, is the most common driver of negative reviews for coworking spaces, and the easiest to underestimate because members often suffer in silence rather than raise a ticket.

01Overall, how satisfied are you with your membership at this space?Scale 1–5
02How reliable and fast is the internet and technical infrastructure?Scale 1–5
03How valuable is the sense of community and networking at this space?Scale 1–5
04How satisfied are you with the events and member programming on offer?Scale 1–5
05How responsive and helpful are the space's staff when you need something?Scale 1–5
06How satisfied are you with the amenities, meeting rooms, and shared facilities?Scale 1–5
07How well does your membership represent value for what you pay?Scale 1–5
08How likely are you to renew your membership when it next comes up?Scale 1–5
09What is the one thing we could do to make this space significantly better for you?Open Text
Member Types Covered

Works for Any Membership Model

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Hot desk members
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Dedicated desk members
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Private office tenants

Questions work for all membership tiers. Add a question about the quality of kitchen or relaxation areas for hot desk members. For private office tenants, many operators add a question about acoustics and privacy. Both are quick edits in the builder.

How It Works

From Template to Member Insight in 3 Steps

1
Use This Template
9 questions pre-loaded. Add your space name. Under two minutes to set up.
2
Share quarterly or pre-renewal
Include the link in your member newsletter, Slack channel, or app. Many operators also run a targeted send to members 4 to 6 weeks before renewal.
3
Flag Q8 risk members
Members scoring 3 or below on renewal intent get a personal check-in from community management within 1 week. Not at the next monthly event.
Sample Results

What Your Dashboard Shows

After 83 member responses at a 200-desk coworking space in its second year of operation, the community and events gap against workspace quality scores prompted a dedicated monthly member showcase event. NPS moved from +12 to +41 over two quarters:

Member Satisfaction · 83 responsesQ2 2025 · Quarterly survey
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Overall satisfaction
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Renewal intent
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Community value
Internet reliability4.3 / 5
Staff responsiveness4.5 / 5
Community value3.2 / 5
Events and programming2.8 / 5
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Track satisfaction and renewal intent quarter by quarter
Compare community, infrastructure, and value scores across quarters and membership tiers. Export for investor updates.
Unlock with Pro - $19/month
FAQ

Frequently Asked Questions

Is this coworking space survey template free?
Yes. Free forever with no signup required. Up to 100 responses free. Pro ($19/month) allows 10,000 responses, better for spaces with larger memberships or multi-location operators comparing satisfaction across sites.
How often should I survey coworking space members?
Quarterly pulse surveys work well for most spaces. An annual deeper survey provides a benchmark. Many operators also run a targeted send to members approaching their renewal date 4 to 6 weeks in advance, giving the team time to address dissatisfaction before the renewal decision.
Should coworking surveys be anonymous?
It depends on your community. Anonymous surveys produce more candid responses about infrastructure and value-for-money issues. For spaces with a strong community feel, many operators add an optional name field so they can follow up personally with members who flag specific issues.
What is the most important question?
Question 8, renewal intent. Members who score this 3 or below, especially when paired with a low community score (Q3), are there for the desk alone. That makes them highly price-sensitive and at risk of leaving for any cheaper alternative. Flag these members for a personal check-in within one week.
Can I use this for multi-location coworking brands?
Yes. Create a separate survey for each location using the same template, or add a "which location do you work from" question to segment results. VoteGenerator Pro lets you run and compare unlimited surveys simultaneously.

Know which members are quietly considering leaving

9 questions. Quarterly or pre-renewal. No member signup.

Use This Template - Free

No signup required · Free up to 100 responses · Pro from $19/month