Use This Template - Free
Anonymous · 9 questions · No signup required
🏘
HOA Survey TemplateFree

Free HOA
Resident Survey
Template

9 questions covering property maintenance, community amenities, HOA communication, management responsiveness, neighbourhood safety, and value for dues. Give residents a genuine voice before your annual meeting.

Use This Template

No signup required · Free forever · Ready in 60 seconds

HOA
CM
PM

Built for HOA boards, community managers, and property management companies

Resident Satisfaction Survey
Annual survey · Anonymous · Your responses shape our community
1 of 9
Live demo
✓ Anonymous by default
✓ No resident login needed
✓ Share by email or QR
✓ 100 responses free
✓ Live results dashboard
Template Questions

All 9 Survey Questions

Nine questions covering the dimensions of the resident experience that determine whether your HOA is functioning well and retaining trust. Question 5, management responsiveness, is consistently the top driver of HOA satisfaction, ranking above maintenance quality and amenity access in resident research.

01Overall, how satisfied are you as a resident of our community?Scale 1–5
02How satisfied are you with the maintenance of shared spaces, grounds, and common areas?Scale 1–5
03How satisfied are you with the quality and availability of community amenities?Scale 1–5
04How well does the HOA keep residents informed about decisions, projects, and community news?Scale 1–5
05How responsive is management when you raise a concern, request, or maintenance issue?Scale 1–5
06How safe do you feel walking around the community and using shared spaces?Scale 1–5
07How well do your HOA fees and dues represent value for the services and maintenance you receive?Scale 1–5
08How likely are you to recommend this community to someone looking to buy or rent here? (0–10)NPS Scale
09What is the one thing our HOA could do to most improve your experience as a resident?Open Text
Who This Is For

Works for Any Residential Community Association

🏘️
HOAs
🏢
Condo Associations
🏗️
Build-to-Rent

All 9 questions are fully editable. Add questions specific to your amenities such as a pool, gym, parking, or guest suites. Include questions about a current project or recent policy change. Remove anything that doesn't apply to your community type.

How It Works

From Template to Resident Feedback in 3 Steps

1
Use This Template
9 questions pre-loaded. Add your community name and any questions specific to your current situation in under two minutes.
2
Share with residents
Include the link in your newsletter or email. Display a QR code on community notice boards. Residents respond anonymously on any device.
3
Present results at your meeting
Share aggregate scores at your annual meeting as evidence the board sought resident input. Use open-text responses to set the year's maintenance and communication priorities.
Sample Results

What Your Results Dashboard Shows

After 156 anonymous responses from a 300-home planned community, the communication and responsiveness gap against safety scores was the finding that led to a new automated maintenance ticket system and a monthly email update, improving both scores by a full point over the following year:

HOA Resident Survey · 156 responsesAnnual survey · Anonymous
-
Overall satisfaction
-
NPS
-
Value for dues
Safety score4.4 / 5
Maintenance quality3.8 / 5
Management responsiveness3.1 / 5
HOA communication2.8 / 5
20222023202420252026
🔒
Compare maintenance and communication scores year over year
Track whether resident satisfaction with maintenance, communication, and value for dues is genuinely improving each year.
Unlock with Pro - $19/month
FAQ

Frequently Asked Questions

Is this HOA resident survey template free?
Yes. Free forever with no signup required. Up to 100 responses free. Pro ($19/month) allows 10,000 responses and a response timeline for comparing maintenance scores, communication ratings, and NPS year over year.
Should HOA resident surveys be anonymous?
Yes, in most cases. Anonymous surveys produce significantly more candid responses about maintenance quality and management responsiveness, topics residents might hesitate to raise directly. VoteGenerator surveys are anonymous by default.
How do I share the survey with residents?
Include the link in your HOA newsletter or email, share in your community app or messaging group, or display a QR code on notice boards. Residents respond on any device without creating an account. Many boards also send a reminder a week before the deadline to maximise response rates.
How often should we run a resident survey?
Annual surveys before the budget planning cycle are the most common approach, giving residents a structured voice before priorities and dues are set. A shorter three-question pulse check after a major project or policy change helps measure resident response quickly.
Can this be used for condo associations and apartment communities?
Yes. Works for any residential community association including HOAs, condo associations, co-ops, and build-to-rent communities. Adjust the wording of the maintenance and amenity questions to match your specific property type.
What happens when I reach 100 responses?
VoteGenerator will notify you as you approach the limit. Pro ($19/month) gives you up to 10,000 responses, a year-over-year comparison timeline, and CSV export for reporting to your board or management company.

Give your residents a voice before your next meeting

9 questions. Anonymous. No signup from anyone.

Use This Template - Free

No signup required · Free up to 100 responses · Pro from $19/month