Use This Template - Free
No guest signup · 9 questions · QR code friendly
Vacation Rental TemplateFree

Free Vacation
Rental Guest
Survey Template

9 questions covering listing accuracy, cleanliness, check-in experience, amenities, host communication, value, and rebook intent. Share via QR code in the property or in your checkout message.

Use This Template

No guest signup required · Free forever · Ready in 60 seconds

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Built for Airbnb hosts, VRBO owners, and holiday let managers

Guest Feedback
9 questions · Helps us improve your next stay
1 of 9
Live demo
✓ Works for Airbnb and VRBO
✓ No guest account needed
✓ QR code friendly
✓ 100 responses free
✓ Live results dashboard
Template Questions

All 9 Survey Questions

Nine questions covering the full guest experience from the listing description through to checkout. Question 9: open feedback. It is the most valuable: guests who feel heard privately are far more likely to leave a positive public review than those who aren't given a channel to raise concerns directly with the host.

01How accurately did the listing description and photos represent the property?⭐ Rating
02How smooth and straightforward was the check-in process?⭐ Rating
03How would you rate the cleanliness of the property when you arrived?⭐ Rating
04How satisfied were you with the amenities and equipment provided?⭐ Rating
05How responsive and helpful was your host when you needed anything?⭐ Rating
06How would you rate the location and access to local attractions?⭐ Rating
07How would you rate the value for money of your stay?⭐ Rating
08How likely are you to recommend this property to a friend or family member? (0–10)NPS Scale
09Is there anything specific we could improve to make your next stay even better?Open Text
Who This Is For

Any Short-Term Rental Property Type

🏡
Holiday Cottages
🏢
Apartments
🌊
Beach Rentals
🏕️
Glamping / Cabins

All 9 questions are editable. Add questions about specific amenities like a pool, hot tub, or parking. Replace "property" with "villa" or "apartment" before sharing. The guest experience dimensions apply across any short-term rental format.

How It Works

From Checkout to Feedback in 3 Steps

1
Use This Template
9 questions pre-loaded. Add your property name and adjust any questions in under two minutes.
2
Share at checkout
Include the link in your departure message or display a QR code in the property. Send within 24 hours for best response rates.
3
Fix issues before reviews
Results appear immediately. Address anything flagged in question 9 directly before the platform review window closes.
Sample Results

What Your Feedback Dashboard Shows

After 47 guest responses over a summer season, the check-in and listing accuracy gap against cleanliness was the finding that prompted a photography refresh and updated key safe instructions, before either issue appeared in public platform reviews:

Guest Feedback · 47 responsesSummer season
,
★★★★☆
Overall experience
,
Net Promoter Score
Would recommend
,
Would rebook
Return intent
Cleanliness4.7 ★
Host communication4.5 ★
Listing accuracy3.9 ★
Check-in experience3.6 ★
79%
Would rebook ✓
21%
Would not ✗
JanFebMarAprMayJunJulAug
🔒
Track whether scores improve across bookings
Hosts who survey guests privately after checkout report 2.4x more positive public reviews. See your trends month by month.
Unlock with Pro, $19/month
FAQ

Frequently Asked Questions

Is this vacation rental guest survey template free?
Yes. Free forever with no signup required from you or your guests. Up to 100 responses free. Pro ($19/month) allows 10,000 responses, better for hosts managing multiple properties or collecting feedback continuously.
Does this work for Airbnb, VRBO, and other platforms?
Yes. The template works for any short-term rental platform or direct booking property. Share via link or QR code in the property. Guests don't need an account to respond.
When should I send the survey to guests?
Within 24 hours of checkout while the stay is still fresh. Many hosts include the link in their departure message. Waiting more than 48 hours typically reduces completion rates significantly.
Are guest responses anonymous?
By default yes. Anonymous surveys tend to produce more candid feedback about issues guests might hesitate to raise directly. You can optionally add a contact field if you want to follow up with specific guests.
How does this help with public reviews?
Guests who complete a private feedback survey and feel heard are significantly more likely to leave a positive public review. The survey also flags issues you can address before a dissatisfied guest posts publicly.
Can I customise the questions for my property?
Yes. Every question is fully editable. Add questions about specific amenities, parking, a pool or hot tub, or local recommendations. Most hosts are done customising in under two minutes.

Catch issues before they become public reviews

9 questions. QR code ready. No guest signup from anyone.

Use This Template - Free

No signup required · Free up to 100 responses · Pro from $19/month