👋 Onboarding

Onboarding FeedbackWhile It's Still Fresh

New starters notice everything that's confusing — and forget it within a month. A one-question rating poll at day 30 catches what your process actually feels like from the outside.

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Onboarding
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How would you rate your onboarding experience?
12345
ConfusingSmooth
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Built for New hires, HR teams and 30/60/90 day reviews

What's in this template

A single 1–5 rating question. Add an open-text follow-up asking what was most confusing — that answer is usually where the real value is.

Q
How would you rate your onboarding experience?
12345
ConfusingSmooth

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Why timing matters more than length

New hires stop noticing after a month

The confusion of week one is the most valuable feedback you'll ever get about your process, and it evaporates as people acclimatise. Ask at day 30, not at the six-month review.

Short surveys get answered

A new starter juggling a hundred things will answer one question. They'll skip a twenty-question form, and you'll learn nothing.

Anonymity matters more here than elsewhere

Someone three weeks into a job is not going to criticise their manager with their name attached. Turn on anonymous mode or accept you'll get polite answers.

Run it repeatedly and track the number

One score tells you little. The same question at 30, 60, and 90 days shows whether the experience improves or whether people quietly disengage.

Run it in three steps

1

Send it at day 30

Early enough that the details are fresh, late enough that they've formed a real view.

2

Add one open-text question

'What was most confusing in your first two weeks?' produces more actionable feedback than the rating itself.

3

Compare across cohorts

Run the same poll for each new starter and watch whether the average moves as you change the process.

Frequently Asked Questions

How do I create an onboarding feedback poll?
Click Use This Template, adjust the question if needed, and click Create Poll. Share the link with your new starter. No account, no email, no cost.
When should I send it?
Around day 30. Earlier and people haven't formed a view; much later and they've forgotten what confused them at the start.
Should responses be anonymous?
Yes for anything touching manager quality or team dynamics. Someone weeks into a new job won't be candid with their name attached.
What else should I ask?
One open-text question: what was most confusing in your first two weeks. That single answer usually surfaces more than a whole rating battery.
Can I run this for every new hire?
Yes. The free plan allows 3 active polls; for continuous onboarding create one poll per cohort or upgrade to Pro for unlimited polls.
How is this different from a full onboarding survey?
This is a pulse — one question, high response rate. A full survey suits a quarterly review of the process; this suits every individual starter.
What questions should an onboarding survey ask?
Keep it to one rating plus one open question at day 30. If you want a fuller review, ask separately about role clarity, whether they had the tools they needed on day one, how supported they felt by their manager, and whether the job matched what was described at interview.
Who should see the responses?
HR should see everything; the hiring manager should see aggregate themes rather than individual responses. A new starter who knows their manager reads verbatim answers will not tell you the manager was absent in week two.
What is a good onboarding score?
There is no universal benchmark worth chasing. What matters is your own trend across cohorts — if the average falls after you change the process, that tells you something a benchmark never could.

Ask your new starters

Free, anonymous, 30 seconds to set up.

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