Template Questions
All 8 Survey Questions
Eight questions covering satisfaction, loyalty, usage depth, feature value, usability, unmet needs, and your single highest-confidence roadmap signal. Question 7 — "What's the one thing you'd most like us to improve?" — is the question every product team should be tracking monthly. Everything else gives it context.
01How satisfied are you with this product overall?Scale 1–5
02How likely are you to recommend this product to a colleague? (0–10)NPS Scale
03How would you describe your level of usage?Multiple Choice
04What do you value most about this product? (select all that apply)Multiple Choice
05How easy is this product to use?Scale 1–5
06How well does this product meet your needs?Scale 1–5
07What is the one thing you'd most like us to improve?Multiple Choice
08Any other feedback for the product team?Open Text
How It Works
From Template to Roadmap Signal in 3 Steps
1
Use This Template
8 questions pre-loaded. Add your product name and edit the feature options to match your product.
2
Share with users
In-app prompt, email, Slack, or after a support call. No login from users needed.
3
Prioritise with confidence
Q7 shows your top improvement request. Cross-reference with Q4 to find the gap between what users value and what's missing.
Sample Results
Your Product Dashboard
After 312 users responded over a 30-day window, here's what the dashboard showed — the ease-of-use gap against overall satisfaction is the clearest UX signal in the data:
Product Feedback Survey · 312 responsesRolling 30 days
—
Satisfaction
—
NPS
—
Ease of use
—
Meets needs
Overall satisfaction4.1 / 5
Ease of use3.6 / 5
Meets needs3.9 / 5
Top improvement: "Better mobile experience"44%
Pro
Response timeline analytics — see whether your product score improves after each release. CSV export to bring data into your analytics stack or share with engineering. Upgrade to Pro from $19/month →
FAQ
Frequently Asked Questions
Is this product feedback survey template free?
Yes. Free forever, no signup from you or your users. Up to 100 responses free. Pro ($19/month) allows 10,000 responses for large-scale product feedback campaigns.
What questions should a product feedback survey include?
The most actionable product surveys cover: overall satisfaction, NPS, usage frequency, most valued features, ease of use, unmet needs, top improvement request, and open feedback. This template covers all eight dimensions.
When should I send a product feedback survey?
Send after meaningful product usage — at least a few sessions, not immediately after signup. In-product prompts triggered after key actions work best. Email surveys work well quarterly for relationship NPS. Avoid sending during onboarding flows.
How do I get more users to complete the survey?
Keep it under 5 minutes (this template takes 3-4 minutes). Trigger it at a moment of success — after completing a task, not at a friction point. "Your answers directly shape our roadmap" increases completion rates meaningfully.
What is the difference between product feedback and CSAT?
CSAT measures satisfaction with your service as a whole. Product feedback goes deeper into specific product dimensions — feature value, usability, unmet needs, roadmap priorities. Use our CSAT template for business-level health; use this template to inform your product roadmap.
How do I use product feedback to prioritise my roadmap?
Question 7 ('What is the one thing you'd most like us to improve?') is your most direct roadmap signal. Cross-reference with Q4 (most valued features) and Q6 (unmet needs) to find the intersection of what users love and what's missing. High-frequency Q7 answers are your highest-confidence roadmap bets.
Can I export product feedback data?
Free accounts can download a visual screenshot. Pro ($19/month) includes CSV and Excel export — structured data you can load into your analytics tool, share with engineering, or use for investor updates.
How is this different from tools like Pendo or Hotjar?
In-app tools embed directly in your product UI. VoteGenerator is a shareable link — ideal for email surveys, Slack outreach, user interview follow-ups, or any context where you can't or don't want to instrument your product. No code required from you; no login from your users.
Know what your users actually think
8 questions. NPS + roadmap signal. No signup from anyone.
Use This Template — FreeNo signup required · Free up to 100 responses · Pro from $19/month